Effective Date: May 12, 2026
LIONOX (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when using our website located at https://lionox.io/ and related services (collectively, the “Services”). This Privacy Policy explains how we collect, use, and protect your information.
1. INFORMATION WE COLLECT
- Name
- Email address
- Phone number
- Business information
- Messages submitted through forms or chat widgets
- Usage and device information
Information may be collected when you:
– Submit a contact form
– Sign up for services
– Use our website or communication tools
– Interact with our support team
2. HOW WE USE YOUR INFORMATION
We may use your information to:
– Provide and improve our Services
– Respond to inquiries and support requests
– Send account updates and notifications
– Send SMS or email communications you opted into
– Process billing and account management
– Maintain platform security and compliance
3. SMS COMMUNICATIONS
By providing your phone number and opting in through our website or forms, you consent to receive SMS communications from LIONOX.
These may include:
– Customer care messages
– Appointment reminders
– Account notifications
– Promotional or marketing messages (only where separately consented to)
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying:
– STOP to unsubscribe
– HELP for assistance
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. INFORMATION SHARING
We do not sell, rent, or trade your personal information.
We may share information only with trusted service providers necessary to operate our business and provide our Services, including communication and infrastructure providers.
5. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet is completely secure.
6. COOKIES AND TRACKING
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance platform functionality.
You may disable cookies through your browser settings.
7. THIRD-PARTY SERVICES
Our Services may contain integrations or links to third-party services. We are not responsible for the privacy practices or content of third-party platforms.
8. YOUR RIGHTS
You may request access to, correction of, or deletion of your personal information by contacting us directly.
9. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
10. CONTACT INFORMATION
If you have questions regarding this Privacy Policy, please contact us:
Email: support@lionox.io
Website: https://lionox.io/